Shipping policy
At ActivistChic, we are committed to providing exceptional customer service, which includes efficient and reliable shipping. We understand that receiving your pride-themed clothing and accessories in a timely manner is important to you. The following shipping policy outlines our shipping procedures and what you can expect when ordering from ActivistChic.com.
Processing Time:
Orders are processed within 1-3 business days after receipt of payment. Please note that orders placed on weekends or holidays will be processed on the next business day. Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Options:
ActivistChic offers a variety of shipping options to meet your needs:
- Standard Shipping: Delivery within 4-7 business days (continental US), and 7-14 business days (international).
- Expedited Shipping: Delivery within 2-3 business days (continental US), and 5-7 business days (international).
- Priority Shipping: Delivery within 1-2 business days (continental US), and 3-5 business days (international).
Please note that delivery times are estimates and may be subject to carrier delays. We cannot guarantee delivery times, and we are not responsible for any delays caused by the shipping carrier or customs.
Shipping Rates:
Shipping rates are calculated based on the weight of the items, the shipping destination, and the shipping method chosen at checkout. You can view the shipping rates for your order during the checkout process, before finalizing your purchase.
International Shipping:
ActivistChic ships worldwide. Please note that international shipments may be subject to customs fees, import duties, taxes, or other charges determined by the destination country. The recipient is responsible for these charges, as ActivistChic has no control over them and cannot predict their amount. Please contact your local customs office for more information.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please allow up to 24 hours for the tracking information to update on the carrier's website.
Lost or Damaged Packages:
If your package is lost or damaged during transit, please contact us immediately at hello@activistchic.com. We will work with the shipping carrier to resolve the issue and, if necessary, send a replacement or issue a refund.
Returns and Exchanges:
If you are not completely satisfied with your purchase, please refer to our Return Policy for detailed information on returns and exchanges.
If you have any questions about our shipping policy or need assistance with your order, please do not hesitate to contact our customer support team at hello@activistchic.com
Thank you for shopping at ActivistChic.com!